Restaurant and Bar Supervisor

Pennyhill Park and The Spa, Bagshot, Surrey
Full Time
£29,981 basic salary plus fantastic benefits
Closing Date: 30th December 2024

In a Nutshell

We're actively seeking a Restaurant & Bar Supervisor for the Hillfield here at Pennyhill Park who will take responsibilities for the smooth running of the department alongside the Restaurant Manager. You will work as part of a team to constantly evaluate, train and improve the experience of our guests.

Your organisation skills will be put to good use working within a large team, being responsible operationally for the Hillfield Restaurant. Our beautiful location and fabulous grounds set in the Surrey countryside provide a wonderful environment to work in. We offer our guests the best possible experience whether an early morning breakfast, a wonderful buffet at lunch or some delicious a la carte choices at dinner.

Our friendly and hospitable team will deliver a welcoming and luxurious service, ensuring our guests have everything they need to make their time with us memorable.

Lots to do but lots of fun

The responsibilities of our successful Restaurant & Bar Supervisor will be to;

Supervise, co-ordinate and where necessary, participate in the activities of all Restaurant team members to ensure the Restaurant standards are maintained and that outstanding customer service is delivered.
Assist in training team members, conducting meetings and briefings in order to maintain standards.
Assist the Manager in communicating relevant information within the Restaurant and with all other necessary departments.
Promote a culture of up selling within the Restaurant team.
Assist in running all Restaurant shifts, ensuring all team members adhere to the Restaurant standards of service.
Attend to guest’s requests and comments regarding food and beverage.
Deal with and record complaints from guests and all other significant activities in the Restaurant shift report and inform Restaurant Manager or Duty Manager on shift.
Ensure stock takes for crockery, china are carried out on a monthly basis
Monitor that the Restaurant cleaning rotas and procedures are carried out on a weekly and monthly basis.
Ensure that a briefing is completed at the beginning of every shift.
Ensure that function sheets are being printed daily and communicated amongst the team.
Ensure the point of sale system is being, corrected, updated, or notified to the Assistant/Restaurant Manager.
Assist in ensuring adequate supplies and materials and prepare requisitions when necessary.

Our benefits and rewards

Take a look at the incredible range of benefits you can enjoy when you join the Exclusive team and how you can be rewarded and recognised for doing a fantastic job!

Benefits Rewards & Recognition