Hotel Receptionist at Pennyhill Park

Pennyhill Park and The Spa, Bagshot, Surrey
Full Time
£25,262 per annum plus fantastic benefits
Closing Date: 04th April 2025

In a Nutshell

We are actively seeking a Hotel Receptionist, or as we call them, a Guest Services Assistant who will deliver exceptional service throughout the entire guest journey. You’ll be the first to greet our guests so strong customer service skills are a must!

Rooming our guests on arrival and providing them with information on the hotel, local amenities and services will be key tasks in this exciting role.

Lots to do, but lots of fun

The Guest Services Assistant will be responsible for:

Welcoming guests in a warm friendly and professional manner
Carrying guests luggage to and from rooms
Labelling all guest luggage and ensuring the porters lodge is kept clean and tidy at all times
Supporting the front office team with check ins/outs
Managing guest requests
Use of hotel buggy for transporting guests around the resort
Maintenance and regular checks of hotel buggy and bicycles
Management of the turning circle and top suite parking bays

Our benefits and rewards

Take a look at the incredible range of benefits you can enjoy when you join the Exclusive team and how you can be rewarded and recognised for doing a fantastic job!

Benefits Rewards & Recognition