Spa Attendant / Cleaner at Pennyhill Park

Our successful Spa Attendant will be responsible for;

• Ensuring that the changing areas are clean tidy and stocked that all public areas are open during the required hours.
• Set up the indoor and outdoor poolside areas on a daily basis
• Collecting dirty laundry including robes and towels and ensuring all items are laundered and re-stocked throughout the Spa
• Transportation of laundry using the buggy across the resort
• Being present in all public areas even at quieter times.
• Ensuring good housekeeping standards are maintained at all times in all front of house and back of house areas within the spa including poolside and Thermal Heaven
• Following hotel and spa procedures with respect to grooming, performance, health & safety, emergency procedures and all other company policies and procedures as detailed in the company handbook
• To promote a professional and helpful image to the client and give full co-operation to any client requiring assistance with a prompt and helpful attitude.
• To anticipate client needs whenever possible to enhance quality service and in turn ensure client satisfaction.
• To maintain regular and effective communication within your team and at all levels throughout the business.
• To undertake any other reasonable duties as required by the management team.